Privacy Policy

This Privacy Policy (Policy) pertains to the data of individuals (Users) who use the products and/or services of Besa Marin Turizm İşletmeleri Anonim Şirketi (Company) and relates to the types of User data collected through the website with the domain name www.theboviera.com (Website), how User data is collected, how User data is stored, the purposes and conditions under which User data is shared, and the rights of Users.

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The Website uses cookies, generally categorized as session cookies and persistent cookies, to remember your preferences, compile data regarding your movements on the Website, improve your technical usage performance on the Website, and provide you with personalized advertisements. Cookies are files, mostly consisting of letters and numbers, stored on the internet browser or hard drive(s) of the device you use, allowing the identification of the said device. Session cookies expire when you close your browser. Persistent cookies remain on your hard drive for a specified period according to the function and type of the cookie. You can remove persistent cookies and reject cookies by following the instructions provided in the "Help Center" section of your internet browser. We hope that our valued Users do not overlook the functions of the cookies we provide, such as contributing to technical performance, offering password-saving convenience, and maintaining the current content of your cart when the tab is refreshed.

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The data collected from Users performing transactions through the Website is used, processed, securely stored, and shared with third parties by the Company within the purposes and scope present on the Website, with the consent of Users and in accordance with the relevant legal provisions.

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According to the International Standards and Technology Institute, the concept of "personal identifiable information" is defined as follows: "(1) All information collected by any institution about a person, which can be used to identify or potentially identify the individual, including but not limited to medical, educational, financial, and employment data, such as name, identification number, place and date of birth, maiden name, biometric records, and any information related to or associated with the individual."

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In accordance with this definition, the types of User data collected, stored, and used by the Company through the Website include:

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• Information about your computer, such as IP address, geographical location, browser type and version, and operating system,

• Information regarding your visit and usage of the site, including referral source, duration of visit, page views, and navigation paths within the site,

• Information provided by you when registering on our site, such as your email address,

• Information you provide when creating a profile on our site, including your name, profile picture, gender, date of birth, marital status, interests, hobbies, educational and employment status, and address information,

• Information provided by you when subscribing to our emails or newsletters, such as your name and email address,

• Information entered by you while using the services on the Website,

• Information generated when using our site, including when and how frequently you use it,

• Information related to any purchases made, services used, or transfers made through our site, including your name, address, phone number, email address, and credit card information,

• Information submitted to our site for internet sharing purposes, including your username, profile picture, and content of your posts,

• All communication content, including headers, sent to us via our site or email,

• Any other personal information you may have provided to us.

 

We operate within the framework of legal and ethical rules in the processing of Users' personal data, adhering to principles such as processing for specific, explicit, and legitimate purposes, ensuring the accuracy and, when necessary, updating of personal data, processing in accordance with the law and principles of honesty, and ensuring that personal data processing is relevant, limited, and proportionate to the purposes for which they are processed. Your personal data is used for the following purposes in accordance with these principles:

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• Verifying the identity information of Users who shop or conduct transactions through the Website,

• Recording address and other necessary information for communication purposes,

• Contacting our customers regarding the terms, current status, and updates of contracts entered into under the Distance Selling Agreement and the Consumer Protection Law,

• Organizing all records and documents, whether electronic (internet/mobile, etc.) or paper-based, that serve as a basis for transactions,

• Fulfilling obligations under contracts entered into in accordance with the Distance Selling Agreement and relevant provisions of the Consumer Protection Law,

• Providing information to public officials upon request and as required by legislation concerning matters of public security,

• Enhancing customer satisfaction, providing information to our customers about products that may interest them based on their interests, and conveying promotions,

• Improving customer satisfaction, identifying customers who shop on the website and/or mobile applications, using customer environment analysis, and utilizing various marketing and advertising activities, including conducting surveys electronically and/or physically through affiliated organizations,

• Offering recommendations to our customers by our affiliated institutions and solution partners, informing our customers about our services,

• Evaluating customer complaints and suggestions related to our services,

• Fulfilling our legal obligations and exercising our rights arising from applicable legislation.

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Subject to the retention periods stipulated in the legislation, we store personal data in digital environments for the duration required by the purpose of processing. In cases where we process personal data for multiple purposes, the data is deleted, destroyed, or anonymized when the processing purposes are no longer valid or at the User's request, provided there is no legal obstacle. We comply with the provisions of the legislation and the decisions of the KVK Board regarding the deletion, destruction, or anonymization of data.

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As a Company, we act in accordance with the provisions of the KVKK and the decisions and regulations issued by the KVK Board regarding the transfer of personal data. With the exception of the exceptional cases specified in the legislation, personal data and sensitive personal data are not transferred to other real or legal persons without the User's explicit consent.

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In the exceptional cases listed below, the Company may disclose User information to third parties outside the provisions of this "Privacy Policy." These exceptional cases are limited to:

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• Compliance with obligations imposed by laws, Decree Laws, Regulations, and other legal rules issued and in force by competent legal authorities,

• Fulfillment of the requirements of Website agreements and other contracts entered into by our store with users, and implementing these agreements,

• Request for information related to users in connection with an investigation or inquiry conducted by competent administrative and judicial authorities in accordance with legal procedures,

• Instances where it is necessary to provide information to protect the rights or safety of users.

 

Under the Law on the Protection of Personal Data (KVKK), you have the following rights regarding your personal data:

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• To learn whether your personal data is being processed,

• If processed, to request information about the processing,

• To learn the purpose of the processing and whether it is being used for its intended purpose,

• To know the third parties to whom your personal data has been transferred domestically or abroad,

• If your personal data is incomplete or inaccurate, to request its correction,

• Under the conditions stipulated in Article 7 of the KVKK, to request the deletion or destruction of your personal data,

• To request notification of the actions taken pursuant to points (d) and (e) above to third parties to whom your data has been transferred,

• To object to any outcome that arises against you due to processing solely by automated systems,

• If you suffer damage due to the unlawful processing of your data, to request compensation for the damage.

 

You can exercise these rights by filling out the application form provided by Besa Marin, following the procedures and principles specified in the form, and sending it to us using the contact methods specified in the form.

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Besa Marin will conclude your request as soon as possible and within 30 (thirty) days at the latest, free of charge, depending on the nature of the request. However, if the Personal Data Protection Board specifies a fee or if there are costs associated with fulfilling the requests, Besa Marin may charge fees according to the tariff determined by the Personal Data Protection Board. 

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If your personal data is processed based on explicit consent, please note that withdrawing your consent will result in your removal from the membership program where such explicit consent was necessary. As a result, you may not benefit from the advantages associated with such processing from the date of withdrawal.